1. Booking Confirmation & Delivery of Services
Since Riaan’s Villa provides travel services (not physical goods), all bookings are confirmed electronically via:
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Email: Detailed itinerary/vouchers sent to your registered email within 24–48 hours of payment.
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WhatsApp/SMS: Quick summary with booking reference number.
2. Travel Documents Delivery
For physical documents (e.g., flight tickets, tour vouchers):
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Courier: Optional delivery via certified courier (charges apply).
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Pickup: Collect from our office (address below).
3. Turnaround Time
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Standard Bookings: Confirmed within 48 hours (subject to partner availability).
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Last-Minute Bookings (<72 hours before departure): Expedited processing (call +91 7875993003 for urgent requests).
4. Contact for Delivery Issues
Email: riaansvilla@gmail.com
Phone: 91 9768 300 300
Office Address: Swarajya Nagari, Near Old Mumbai-Pune Highway & Malvali Railway Station, Malvali, Lonavala – 410405